Accessibility

Digital accessibility responsibility breakdown

Accessibility is everyone's responsibility

  • understanding the importance and raising awareness of accessibilitity across the organization
  • prioritizing accessibility into all City's digital spaces
  • ensuring that accessibilty is considered at the beginning of each project to alleviate costly work arounds and/or inferior products
  • continually valuating the corporate digitals spaces across all the products' life cycles
Role(s) Responsibility

Product sponsors

Product owners

Leaders

  • ensuring that products meet The City's required level of accessibility
  • assuming risks for inaccessible products

Project managers

  • ensuring accessibility process (timelines and resources) are incorporated into a project plan
  • making certain that The City’s accessibility policy is incorporated within the procurement processes

UX architects

Digital designers

  • ensuring accessibility is incorporated into user interface and interaction designs
  • some areas of focus are:
    • content structure, headings and labels
    • consistent navigation and identification
    • colour options and combinations
    • usable interactive components
Developers
  • ensuring all digital spaces are built in a way that allow all users to easily access and complete online transactions independent of their specific needs or technology used
  • some of the coding techniques are:
    • semantic HTML
    • Accessible Rich Internet Applications (ARIA) for functionality that cannot be supported by standard HTML

Content authors

  • ensuring accessibility is followed when producing content
  • some areas of focus are:
    • descriptive and relevant ALT attributes, link texts, headings, labels, etc
    • avoiding reliance on using sensory characteristics (i.e. shape,, visual location, etc)
    • ensuring captions are available for videos
    • using plain language

Accessibility QA specialists

  • testing for and tracking accessibility across the corporate digital spaces
  • building awareness / educating organization about accessibility
Digital production chain phases
Success criteria (Level) Architecture Interaction design Graphics design Content Front-end development Back-end development Quality control
1.1.1 (A)      

responsible

responsible

responsible

responsible

1.2.1 (A)      

responsible

responsible

 

responsible

1.2.2 (A)      

responsible

responsible

 

responsible

1.2.3 (A)      

responsible

responsible

 

responsible

1.2.4 (AA)        

responsible

 

responsible

1.2.5 (AA)      

responsible

responsible

 

responsible

1.3.1 (A)

responsible

responsible

responsible

responsible

responsible

responsible

responsible

1.3.2 (A)        

responsible

responsible

responsible

1.3.3 (A)  

responsible

responsible

responsible

responsible

 

responsible

1.4.1 (A)  

responsible

responsible

 

responsible

 

responsible

1.4.2 (A)  

responsible

responsible

 

responsible

 

responsible

1.4.3 (AA)    

responsible

 

responsible

 

responsible

1.4.4 (AA)  

responsible

responsible

 

responsible

 

responsible

1.4.5 (AA)    

responsible

 

responsible

 

responsible

2.1.1 (A)  

responsible

responsible

responsible

responsible

responsible

responsible

2.1.2 (A)  

responsible

responsible

responsible

responsible

responsible

responsible

2.2.1 (A)  

responsible

   

responsible

responsible

responsible

2.2.2 (A)

 

responsible

responsible

 

responsible

responsible

responsible

2.3.1 (A)

 

responsible

responsible

 

responsible

 

responsible

2.4.1 (A)    

responsible

 

responsible

 

responsible

2.4.2 (A)

responsible

   

responsible

responsible

 

responsible

2.4.3 (A)        

responsible

responsible

responsible

2.4.4 (A)  

responsible

 

responsible

responsible

responsible

responsible

2.4.5 (AA)

responsible

responsible

responsible

 

responsible

responsible

responsible

2.4.6 (AA)

responsible

responsible

responsible

responsible

responsible

responsible

responsible

2.4.7 (AA)    

responsible

 

responsible

responsible

responsible

3.1.1 (A)        

responsible

 

responsible

3.1.2 (AA)

responsible

   

responsible

responsible

responsible

responsible

3.2.1 (A)  

responsible

responsible

 

responsible

responsible

responsible

3.2.2 (A)  

responsible

   

responsible

responsible

responsible

3.2.3 (AA)  

responsible

responsible

 

responsible

 

responsible

3.2.4 (AA)  

responsible

responsible

 

responsible

responsible

responsible

3.3.1 (A)  

responsible

responsible

responsible

responsible

responsible

responsible

3.3.2 (A)  

responsible

responsible

 

responsible

responsible

responsible

3.3.3 (AA)  

responsible

responsible

 

responsible

responsible

responsible

3.3.4 (AA)  

responsible

   

responsible

responsible

responsible

4.1.1 (A)      

responsible

responsible

responsible

4.1.2 (A)  

responsible

   

responsible

responsible

responsible

38

5

22

21

14

38

22

38